POTLA, Ravi Teja. Enhancing Customer Relationship Management (CRM) through AI-Powered Chatbots and Machine Learning. Distributed Learning and Broad Applications in Scientific Research, Toronto, Canada, v. 9, p. 364–383, 2023. Disponível em: https://dlabi.org/index.php/journal/article/view/85.. Acesso em: 22 dec. 2024.