SIVA SARANA KUNA. AI-Powered Solutions for Automated Customer Support in Life Insurance: Techniques, Tools, and Real-World Applications. Distributed Learning and Broad Applications in Scientific Research, Toronto, Canada, v. 5, p. 529–560, 2019. Disponível em: https://dlabi.org/index.php/journal/article/view/130.. Acesso em: 22 dec. 2024.